Brighton C. Berejena

Astro Mobile Africa (Pty) Limited, Bryanston, Johannesburg

• Oversee all aspects of IT department operations including IT infrastructure, Communication (LAN, WAN, email, etc.), database, backup recovery, regulatory compliance
• Ensure the optimal transformation of data into information for accurate invoicing, modelling, evaluating and the visualization of data/reporting purposes to the satisfaction of the customer, internally and externally.
• Maintains overall security of the Group’s network, systems, and data
• Ensures high availability of critical business systems hosted
• Manage staff members in their daily activities as well as supporting business projects
• Develop and manage relationships with vendors in support of staff augmentation and systems support
• Develop and implement hardware and software standards for network, servers, databases, wireless technology, file & print services, etc.

Kreamorn Investments (Pvt) Ltd, Harare, Zimbabwe

Systems Development and configurations – Java Systems Development and Maintenance, Exchange Server, Active Directory, Office; Installing, configuration and support computer hardware and software, including desktops PCs, laptops, printers scanners and other relevant peripherals ; Providing technical support to staff on incidents on available hardware, software and network services- Using SysAid System for Incident Management

Rainbow Tourism Group, Harare, Zimbabwe

New projects and Areas of improvements identification, new projects Implementation, Requirements Gathering, Systems Design, Providing input for the I.T. Budgets to the BIS Executive, Managing and Evaluation of subordinates

Tetrad Investment Bank, Harare, Zimbabwe

Managing the Infrastructure, Networking, Databases and Unix Teams, Partnering with business/user group representatives to understand business processes and underlying informational and/or process automation needs, then translating those needs into formal, documented business requirements following methodologies and processes, Responsible for the data migration, system integration and deployment to the end user.

Unilever ESA, Harare, Zimbabwe and Nairobi, Kenya

Point of Contact for all in-country network issues, and projects, Liaise with British Telecommunications (BT) in rolling out new networks in Zimbabwe, Crystal Report development using SQL language, Design and management of SQL Server backups and restores, Database design and administration functions and Service Desk Management – Remedy

BTP Technologies

ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL V3), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage. Although ITIL underpins ISO/IEC 20000 (previously BS 15000), the International Service Management Standard for IT service management, there are some differences between the ISO 20000 standard and the ITIL framework.

ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization's strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.

Zengeza High 1 School

Passed with 15 Points (3A's) in Mathematics, Accounting and Management Of Business